Frequently Asked Questions
Purchases, delivery, installation support and seller applications.
Purchases & Pricing
Scroll to the Subscriptions section on the homepage and use "Add to Cart" or "Buy Instantly" on Booster, 2x Booster, VIP or Exclusive. Checkout is handled securely through Stripe, and your Discord role is granted automatically once payment goes through.
Shop listings (Graphics, Sound, Blood Effects) are sold directly by our creators. Click "Purchase" on a listing to open a private ticket with the seller — that's where the price is confirmed and the item is delivered.
Some listings show a price range instead of a fixed number. The exact price gets confirmed with the seller once your ticket is open.
Refund requests are handled case-by-case — open a ticket and a staff member will help.
Delivery & Tickets
Subscription roles are granted instantly after Stripe checkout. Shop items are delivered by the seller directly inside your purchase ticket, usually within a few hours depending on their availability.
Once you're logged in with Discord, every ticket you've opened (as a buyer or a seller) shows up under "Opened Tickets" in the top navigation.
The ticket itself is the place to talk to the seller — clicking "Purchase" opens it, so any questions can go there before you commit to paying.
Installation Support
Yes — sellers and staff walk you through installation inside your ticket if you get stuck.
Reply in the same ticket you purchased through and describe the issue — the seller or a staff member will help sort it out.
Seller Applications
Reach out to staff in our Discord to apply. Once approved, you'll be able to list items that show up here on the Shop page automatically.
Yes — every subscription tier has its own preview gallery on the /previews page, pulled straight from the Discord preview channels, and shop listings show their own gallery/preview clip on the card.